Welcome to the iCommunicate audio library. Each show develops the mindset and communication strategies that build confidence, emotional intelligence, and personal, team, and organizational growth, because progress isn't limited to a training session.
Mindset and communication strategies that build confidence, emotional intelligence, and personal, team, and organizational growth, because progress isn't limited to a training session.
Part 1
How emotional intelligence, accountability, and the right mindset help teams move forward after conflict.
Listen on SoundCloud →Part 2
Continuing the conversation on resolving conflict with emotional intelligence, accountability, and a growth mindset.
Listen on SoundCloud →Part 3
The role of accountability and emotional intelligence in rebuilding relationships after conflict.
Listen on SoundCloud →Part 4
Wrapping up the series: practical steps to resolve conflict and keep relationships moving forward.
Listen on SoundCloud →Part 1
Why an apology removes shame from the receiver and places it on the maker, and the motives behind a sincere apology.
Listen on SoundCloud →Part 2
How to train employees to offer a sincere apology, using acknowledgment, explanation, and remorse.
Listen on SoundCloud →Part 3
Continuing the conversation on the ingredients of an effective apology and why explanation and remorse matter.
Listen on SoundCloud →Part 4
Wrapping up the series on apology: how a sincere apology restores relationships and rebuilds trust.
Listen on SoundCloud →Follow iCommunicate on SoundCloud to hear new episodes as soon as they're released.
