MindsetGo works with leaders, teams, and organizations to strengthen communication, leadership, collaboration, and professional growth. Our clients value practical tools, thoughtful facilitation, and strategies they can apply long after the engagement ends.
Listen directly to organizational leaders share their journey of transforming team dynamics and leadership confidence.
Leaders and employees share how MindsetGo’s coaching and training helped strengthen communication, accountability, emotional intelligence, and team culture through practical, personalized change.
Participants describe an interactive sales training experience focused on real customer conversations, better questions, stronger communication, and practical tools they can apply immediately.
Beyond our direct training and coaching programs, MindsetGo collaborates with leading industry associations and professional advisors to deliver holistic, long-term organizational growth.
The MindsetGo team also created a transformation to the mindset and approach of my management team. I think what sets Mark and the MindsetGo team apart is, they aren’t following a recipe. They truly wanted to serve and not just, you know, a business transaction, but create impact and get a result. The folks now have a process that lets them check their assumptions, check their initial reactions and ask an empowering set of questions that has led to new ways of engaging and intentional behaviors. The shift in morale is a result of being able to have more awareness and being able to act on hard choices.
Mark Altman and MindsetGo has my full endorsement for the sales training and coaching work that they have done this year with Outsell’s Sales and Customer Success teams. Over the previous 35 years I have had the opportunity to develop and scale multiple technology companies and leverage renowned sales training resources ranging from Xerox PSS, SPIN, DSS, Miller Heiman and other custom sales training resources. From my experience MindsetGo ranks as one of the best sales and customer success training and performance coaching partner we have worked with. Improving sales and customer success performance happens when you find a professional trainer/coach who has the right content regarding effective processes and is able to motivate the audience to engage, learn and change. Mark scores highly on both aspects. Mark clearly developed a strong following from our new and seasoned sales and customer success professionals. Without a doubt it was due to his passion, personal caring and commitment to excellence. Mark on behalf of Outsell we appreciate the impact you have made on Outsell and our people!
Mark Altman has been a speaker for us as part of the SHRM Conference circuit. He is one of the most highly requested and rated speakers we have ever had. He speaks on generational communication, organizational culture, emotional intelligence, and mindset. People rave about his ability to engage an audience and provide so many actionable tools and strategies in a one-hour presentation. He’s also amazing to work with from a planner perspective! I highly recommend Mark as a transformational speaker, someone that is a pleasure to deal with and who is truly an expert in what he presents and passionate about people and interpersonal communication.
Over the years, I’ve worked with a number of coaches and advisors and Mark stands out as the best coach with whom I’ve ever worked. Mark has both a direct, yet supportive style (a rare combination), and is superb at helping me understand ‘why’ he’s recommending what he is. Mark also has a very sharp, quick mind that allows him to synthesize, in real time, what he’s hearing, ask clarifying questions, and recommend insightful options. On a number of occasions, I’ve come to Mark with tricky situations and either Mark’s already been there, or he listens carefully and helps me devise a unique solution. Mark’s strongest skills are communication, speaking, and relating to/with people. Mark has an innate way of knowing the best way to connect with employees, customers, and other stakeholders to maximize relationships. As a business owner, I’ve come to appreciate that the business world operates on relationships – not products or solutions. Mark has helped me tremendously in this area. Mark is the real deal – he’ll do what he says and I am certain he can help with any issue you’re facing. If you’re even considering coaching, you won’t be disappointed and you’ll get more out of it than you might have imagined possible.
Mark is one of those rare individuals who brings out the best in anyone he meets. Without a doubt, his ability to engage, unify, and empower a group is unmatched. We hired Mark because we view our people as our biggest asset. His proven approaches to developing exceptional communication skills and business strategies align perfectly with our values. Over the past year, we’ve made significant progress as everyone on the team has embraced and applied Mark’s tools and strategies. This has led to notable improvements in employee engagement, alignment, and professional growth. We believe these efforts will continue to drive client satisfaction and firm success.
Mark has been a valued business partner for quite some time. Mark was also instrumental in helping us drive change within the organization. I would not hesitate to recommend Mark to any organization looking for a company who is more than just a provider; he’s part of the team.
Mark has been a tremendous help to our team. Everyone has benefited from heightened self-awareness, assertiveness, and more effective communication. As a business, we have made significant progress within 4 months because everyone on the team is taking more initiative and freely sharing ideas. Mark’s methodology is so insightful and he delivers his material in a very simple way- always validating, encouraging and honest. I highly recommend him to anyone interested in becoming a better version of themself, personally and/or professionally.
The MindsetGo training was tailored to current obstacles employees face, which resulted in strategies that were implemented immediately following the workshop. I knew the team was excited because right away I heard people asking when the next training session would occur.
I attended Mark’s session at one of the Tri-State SHRM conferences. As a speaker, Mark was able to capture my attention within the first couple of minutes of talking and engaged the audience with questions to think about and experiences to reflect on. Since then, our leadership team at Stellarware has worked with Mark and his team of facilitators. Not only do they train on psychological safety, but they allow us to practice opportunities and techniques in a safe environment. The team leaves the sessions inspired and motivated to apply the techniques they have learned and sustain new habits they are creating.
I first saw Mark speak at a Tri-State SHRM conference. What really captured my interest in Mark and MindsetGo was that he made leadership and communication concepts actionable, rather than focusing on the psychology behind the information. Our leadership team has worked with Mark and the biggest takeaways have been to default to curiosity and suspend judgment, and to respond rather than react. I leave the training sessions motivated, engaged, and excited to apply the things I’ve learned. Mark’s ability to relate to people, engage an audience, and motivate people to take action makes him a dynamic speaker and trainer. He is extremely valuable to us at ENT Specialists and the continued professional growth we are experiencing.
Attending “Syncing Five Generations in the Workplace” Unite your Employees, Cultural Values & Goals” was a game changer in terms of breaking the paradigms around how colleagues from different backgrounds and walks of life work together. Mark uses a common sense approach along with some innovative communications tools to help leaders see how they can connect at all levels. I highly recommend this program for those that want clear instructions that can be practically applied to the everyday management challenging us in today’s world.
I really enjoyed the training sessions. I found them to be extremely helpful not only with what you taught us, but also with what everyone in the group contributed. I have found myself utilizing many of the techniques we discussed. I have found myself talking to my husband about these different techniques we’ve learned and he has also used them in his business. It is for all of these reasons, I would highly suggest all companies implement the MindsetGo trainings for leadership and teams.
As a sales director in the hospitality industry, I was challenged with finding sales training for a team of fifteen account managers, many of which were very tenured and had done several sales trainings in the past. Previously, we had worked with large sales consultants such as Karass and Dale Carnegie, but I can say that training with Mark Altman of MindsetGo was far and away the most effective training our team has ever experienced. Mark worked with me every step of the way to customize the program and there were no “canned” training modules. Mark immersed himself in our products and had a firm grasp on our business and thus, was able to speak our language and make the sales training highly effective for our team. Everyone on our sales team was engaged and loved the fact that Mark’s training was interactive with lots of role playing and video feedback. The results were immediate, our prospecting efforts started yielding better response, we began closing more deals by being a resource for our clients and our account managers felt much more comfortable going on client visits.
We have never had a training like this. I thought I was pretty good at sales and after these trainings, I realized there were a lot of things I didn’t do. Never had someone come in and have open dialogue, role playing and different ideas. Started using the proposal tool right away and am able to better build rapport with clients.
I felt the training was very valuable as it provided insight into a motivational approach versus a solution based approached to interacting with our customers. We have a relatively mature salesforce so there was an element of “yes but” and “old dog new trick” syndrome to overcome. The training forces one to take a different approach in the future when dealing with certain challenges, like the implementation of our new distributor agreement. Higher trust level and better customer relations will follow. I also appreciated your ability to adjust your approach as you learned what we do especially when the time constraints required you to condense your curriculum from days to hours.
I’ve really enjoyed these few days of training and have been asking a lot more questions and actively trying to listen better. I have been implementing a lot of the tools and techniques I’ve learned in our last two sessions: using data mining questions to help me assess a customers’ needs. It’s the first training where I wasn’t holding my eye lids open half way through. I have even mentioned to my superiors about getting more training with our entire team because it has been so beneficial.
I and the team really enjoyed your style of training and hands on approach. I feel my calls have been a lot more productive and uncover way more information than in the past. I’ve been implementing the email ideas as well and feel it’s all working better than what I did before. Thanks again for the time you spent with our team – we appreciate it and hope to have you back.
I’ve had the opportunity to participate in multiple workshops lead by Mark. He teaches tools and techniques that produce results across all communication platforms and situations. After each session I am energized and empowered by the skills taught. I am now more confident in my ability to deliver my personal message in an interview and how to effectively differentiate myself from other applicants. I look forward to learning more from Mark and the MindsetGo methodology!
A lot of open dialogue and talk about specific problems. I am better at keeping a flow and not being so scripted and now have a process to better understand what the client wants. I think the biggest difference I am noticing is the fact that I’m getting to have multiple interactions with clients and they are more apt to return my emails and calls after using some the techniques Mark taught us. Overall, just better working relationships and more opportunity for business.
I have attended many trainings for many things and I must say that Mark Altman helped me grow as a salesman more than any other trainer I have worked with. His interactive and hands on style helps really identify areas of potential development and his teaching style allows for his program to shift to maximize personal growth in those areas. I can honestly say that over a year later I still use different techniques that I learned while training with Mark Altman.
Mark invested in learning our company culture first and he gave us ongoing tools that we now use throughout the sales process. Using anecdotes, painting pictures and creating visuals for the customer is making a big difference.
Best training I have ever had during my 28 year career. Rewarding, informative and uplifting. This sales training was experiential and dynamic. Like going to see a psychiatrist and getting personally examined to find out how to be more productive and what steps I need to take to be more successful in terms of what you need to do and what will help you. The funnel will follow and pipeline will grow. Email training was phenomenal as well.
I was privileged to attend Mark Altman’s exceptional presentation at Tri-State SHRM. Having attended numerous presentations in the past from other speakers, I can confidently say that Mark’s delivery surpassed them all. His expertise in navigating all types of difficult conversations was remarkable. Mark’s enthusiasm, authenticity, and ability to guide the room made for an engaging and captivating experience. He skillfully interacted with the audience, providing practical insights on enhancing communication and transforming habits with actionable takeaways. What truly set Mark apart was his ability to incorporate the audience’s own examples and demonstrate how these strategies could be applied to real-life work scenarios.
What an excellent speaker! Motivational and provided great reference to how emotional intelligence relates to our professional selves as well as our personal selves!! Excellent concepts and ideal for businesses looking to grow through their own culture and processes. The best way to be a leader is to empower your employees and there is no better way to do this then to strengthen the communication and understanding between everyone! Thank you Mark for a great small conference that brought enlightenment.
I am not quick to compliment someone and carefully think situations through before I provide my opinion. I also have been around a while and seen a lot of presentations and after sleeping on it I can now say that your presentation was one of the most memorable, educational, and helpful that I have ever had the pleasure to participate in. There was great buzz in the room after you left and the impression you made on the group was powerful and stimulating.
Mark Altman from MindsetGo presented to our business organization in June. His presentation was thoroughly engaging and enjoyable and made a significant impact on individuals in the audience. Mark’s presentation combined storytelling with audience interaction. His style and connection with the audience allowed him to connect with a very diverse group of business leaders. His natural ability to draw the audience out and help heighten communication skills was very impactful and sustaining. I know from many follow-up conversations with members, they are still using many of the techniques Mark shared.
MindsetGo was recommended to me because I needed help preparing for a board presentation, my first ever public speaking opportunity for an industry tradeshow, and a video interview all with different audiences and media. MindsetGo prepared me and coached me through presentation creation, developing key talking points, and my overall presence. Mark and his team offered a positive and supportive atmosphere and it was clear from the first day, that the team at MindsetGo was invested in my success. I will be working with MindsetGo for additional presentation coaching and would recommend them without hesitation to any working professional.
Mark is one of those rare individuals who can bring out the best in anyone he meets. He does so with such ease and enthusiasm, and you leave a conversation with him feeling empowered and excited. Mark was an amazing resource for me in becoming a more successful professional, leader and father. Not only did I uncover my strengths, but Mark guided me through the process of owning them! Mark has taught me my value, and has been a hugely positive influence in my recent success.
I have worked with many coaches over the years, but none have made as significant an impact as Mark. His exceptional emotional intelligence, deep understanding of human communication, and keen business acumen set him apart in a field where these skills are paramount. Mark guided me in building and strengthening client relationships through active listening and addressing concerns effectively. These skills were instrumental in landing a major client and improving our business development efforts, significantly boosting our bottom line and transforming our firm. What sets Mark apart is his ability to equip financial advisors with practical tools for building trust and rapport. His methods didn't just improve client interactions; they directly contributed to the success and profitability of my firm.
HR Professionals are like alchemists. We distill company goals into action items for people, add qualified team members to do the job, infuse our enthusiasm and empathy, and create a culture that supports the company’s mission. I had the pleasure of participating in a coaching session with MindsetGo’s founder, Mark Altman. Mark offered his insight on how best to encourage participation and alignment by adjusting my perspective and approach. After one hour, I felt like I had the right tools to tackle difficult situations with empathy and curiosity, and a big confidence boost to apply the same method to whatever challenges present themselves going forward. I loved his enthusiasm for and laser focus on clear and effective communication, and can’t wait to put some of these skills to the test!
Your steady guidance, quick thinking, and words of encouragement have been life savers. You’re a bargain. Thanks, Mark. Your guidance has been superb.
Mark’s presentation was AWESOME!!! He made everyone feel comfortable and relaxed and facilitated the best retreat we ever had. I appreciated his passion and energy; he kept us focused and continually challenged us. I will be reaching out to him for more help moving forward.
First, Mark does a wonderful job making his audience feel comfortable and eager to be engaged. Even people who typically only want to observe felt comfortable with Mark’s style to offer input which contributed to a diverse discussion. Second, his ‘break the ice’ exercises were designed not only for the group to begin to know other participants’ names but further make a statement about that business so it became more entrenched in our minds. Not only did he succinctly advance his agenda, but due to his adeptness of frequent audience participation people did not notice the time.
I have had the good fortune of working with Mark for years in a variety of capacities, and quite frankly, I find him to be more impressive with every endeavor. His base of knowledge in his chosen field is incredible and his detail-oriented nature drives his proven level of success. Mark embraces and maximizes opportunities and makes people around him better. I look forward to continuing a relationship in any way possible.
I watched Mark build a successful business from his hard work, energy and commitment to service that became a hallmark of his reputation within the industry. His clients trusted him as did his business partners due to his impeccable integrity.
Mark combines passion and energy to make the people around him better including myself. It has been a pleasure to know Mark professionally and personally.
By collaborating with our strategic partners, we are better able to support each other's clients through problem-solving, open communication, and the sharing of best practices. Our relationships with these preferred partners have helped clients see real, lasting results.
Increased productivity
Teams get the right support from the right experts, so more energy goes into the work that matters.
A boost in employee retention
From hiring to benefits to development, people stay where they feel supported and able to grow.
Greater profitability
Aligned teams and smarter people decisions show up directly in business results.
Improved customer satisfaction
Confident, engaged employees create better experiences, and customers notice and appreciate it.
Retail Association
Established in New York in 1894, the NRLA is a 1,160-member association representing independent lumber and building material suppliers across the Northeast and Mid-Atlantic. They also produce the industry's largest regional trade show, the Lumber and Building Material Expo.
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Staffing and Recruiting
Franklin Professional Associates specializes in temporary and temp-to-hire staffing, giving companies flexible, pre-qualified talent to assess fit before onboarding, and in direct placement, building a tailored recruitment plan to find precisely qualified people.
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Insurance and Employee Benefits
O'Gara Financial Group helps employers get more from their benefits through benefits value assessments, independent brokerage, individual insurance, health and financial wellness programs, and HR and compliance support.
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Let's talkThe Northeastern Retail Lumber Association supports independent lumber and building material suppliers and related businesses throughout the Northeast. Through this relationship, MindsetGo connects with organizations focused on leadership, workforce development, and industry growth.
Learn more →Franklin Professional Associates is a preferred staffing partner for MindsetGo, providing recruiting expertise and complementary services that support organizations in attracting and retaining strong talent.
Learn more →O’Gara Financial Group provides insurance and employee benefits solutions designed to help organizations make informed decisions about employee coverage, financial protection, and benefits strategy.
Learn more →Talk with a MindsetGo advisor about leadership development, coaching, facilitation, or professional growth for your team or organization.
