How will we know it worked? How can we be sure it will last? Our competency-based process answers both, so every participant leaves confident, comfortable, and ready to apply what they learned.
When organizations invest in professional development, they always ask: how will we know it worked, and how can we be sure it will last? The answer starts with core competencies.
Training in competencies that align with your company values instills the behaviors, habits, and skills that define your organizational character and drive productivity. You can also use them to set clear expectations for performance and promotion.
Managerial roles, for example, may require core competencies in strategy, persuasion, assertiveness, and emotional intelligence.
To be certified in a module or full program, participants must demonstrate core competence in that area. That way they finish confident, comfortable, and ready to apply what they learned.
Every competency we teach falls into one of three areas.
As participants build their skills, they move through six steps and grow more confident applying their competencies, from simple situations to complex ones. Each person's path varies with the training method (on site, eLearning, webinar, or conference), but every program follows the same structure.
Participants become aware of their areas for improvement within the competency category.
Participants recognize the concept, theory, or real-life examples of their training area.
Participants take their first steps applying their new skills in a real-life scenario.
Participants display their new competencies in daily life, staying self-aware, recognizing the concept in interactions, and practicing with confidence and enthusiasm.
Participants oversee others as they progress on their own path, offering support, best practices, and genuine feedback.
Participants are now certified experts who can teach others to apply the skill, deepening their own expertise as they gain new perspectives and experience.
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