Speak Up to Keep Up
Customizable in length and duration
OVERVIEW
Do you often feel as though you fail to get your opinions heard, or that people readily dismiss or undermine your views when you are managing up or across? Maybe you have a habit of handling situations aggressively when managing your team, or perhaps you lack the confidence to speak up in key situations?
Assertiveness is the key to better managing yourself, people, and situations. It can help you to influence others in order to gain acceptance, agreement, or behavior change. It is the single biggest factor in determining an individual’s leadership potential – and it can be learned.
Our six-part Speak Up to Keep Up Assertiveness Program trains leaders to find a balanced, assertive management style that maximizes productivity, efficiency, and employee engagement.
Modules:
- It Never Hurts to Ask: Managing Up
- Setting Boundaries and Meeting People’s Expectations
- Conflict Management and Resolution
- Assertiveness in Meeting Management
- Courageous Conversations: Managing Down and Across
- Make It Stick: Building New Habits for Better Results
- Overcome what holds you back from being assertive
- Identify key differences between aggressive, assertive, and passive communication
- Adapt your communication style to that of your audience
- Determine how to identify and remove communication barriers
- Recognize ways to help others focus on issues — instead of personalities — to get the job done right the first time
- Defuse volatile situations when conflict arises
- Establish connection and rapport and create an environment of trust
- Discomfort with conflict and confrontation
- Providing feedback and constructive criticism
- Difficulty collaborating with peers and reports
- Modeling behavior and leading by example
- Setting and maintaining appropriate boundaries
- Speaking and acting with confidence
- Motivating and influencing your team
- Accountability
- Conflict Resolution
- Delegation
- Performance Improvement
- Executive Presence
- Setting Boundaries