Perception and Body Language
LAUNCH & LEARN, 2 HOURS, HALF-DAY
OVERVIEW
Studies show that as much as 55% of communication is conveyed through body language; it is essential that professionals know how to read, interpret, and respond to it.
You will learn how to interpret all types of body language as well as how to communicate through body language that is open and invites collaboration from your teams and departments, and makes others feel comfortable to approach you during meetings, to give feedback, or work jointly on a project.
- Members of your team, your employees, or even your clients perceive you as “unapproachable”
- Sometimes you are unsure of the message colleagues are trying to convey, due to the fact that their body language does not match their verbal communication
- You are having a hard time connecting with certain members of your team or staff
- You feel as though your body language or facial expressions sometimes give your team, staff, colleagues, or clients off-putting signals
- Self-awareness
- Self-regulation
- Emotional intelligence
- Body language and observation skills
- Active listening
- Becoming aware of your own and others nonverbal behaviors to understand the messages you are sending/receiving
- Decoding body language signals, facial and vocal expressions
- Controlling what your body says
- Talking without speaking
- Listening and observing for what to watch for