Lead with Empathy

Customizable in length and duration 

OVERVIEW

The way you set up and begin a courageous conversation sets the tone for the interaction. No one wants to receive a 15-minute meeting invite with no agenda from their manager for 4pm on a Friday…hello, anxiety.

This module will teach you how to set the tone for a performance conversation while minimizing anxiety on the part of your colleague. It will also cover how to kick off the conversation in a way that fosters connection and goodwill.

  • Listen empathically to signal respectful communication
  • Clarify ideas, emotions, and needs non-judgmentally
  • Discern the feelings behind the needs and wants of others.
  • Build cooperation, collaboration, and teamwork with your employees using empathy as a tool of influence
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Delivery Options

  • Live In-Person
  • Virtual
  • Hybrid

Who Should Attend

  • All levels of leadership
  • First-time or inexperienced leaders
  • Sales, Client Services, Finance, IT/Technology, and Operations teams
  • HR directors or teams
  • High-potentials
  • Those who struggle to be assertive
  • Anyone who wants to improve their communication skills, resolve conflicts quickly and respectfully, and expand their influence
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