Get to the Root Cause

Customizable in length and duration 

OVERVIEW

Often, your team may appear to have similar challenges: disorganization, poor time management, missed deadlines, disengagement, negative morale, etc. Yet these symptoms often point to a deeper root cause.

Two employees who are displaying signs of burnout may be experiencing it for completely different reasons – one might be up late every night answering emails, even though you never explicitly set that expectation, and is exhausted from feeling always on. The other may be struggling to stay organized and feels overwhelmed by additional work she’s recently taken on.

This module will help you identify what is causing the gap between your colleague’s expected and actual behavior, so you are solving problems at the source.

• Address issues at the source, so they don’t repeat themselves
• Create psychological safety so people feel comfortable speaking their truth
• Default to curiosity and use dialogue techniques to develop critical thinking
• Get alignment and understand what would drive someone to behave differently