Execute the Conversation
Customizable in length and duration
OVERVIEW
Now that you’re in the right mindset, know how to manage emotions and create psychological safety, and have kicked off the conversation with compassion, you need to actually say what you came to say. So how to do it?
This module provides a template for speaking honestly and respectfully without blaming or shaming others. It invites your colleague to genuinely empathize with your own feelings and needs and observe how their behaviors may be playing a role.
- Remove hierarchy using the permission method
- Learn a 4-part template for giving feedback
- Prepare and effectively respond to deflections and excuses
- Motivate change cooperatively, rather than forcefully
- Set, manage, and align on expectations