Create Psychological Safety

Customizable in length and duration 

OVERVIEW

Dr. Amy C. Edmondson, the scholar and Harvard Business School professor who coined the term psychological safety defines it as “a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes.”

Creating psychological safety in courageous conversations is essential, so your colleague has the space to talk and work through the challenges they are facing. Our choice of words, tone, body language, and listening to understand versus respond all contribute to or detract from the psychological safety we create in a conversation.

  • Learn the success template for psychological safety
  • Chose words, actions, and emotions that build rapport with others
  • Take steps to rebuild safety when others get defensive
  • Talk with almost anyone about almost anything
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Delivery Options

  • Live In-Person
  • Virtual
  • Hybrid

Who Should Attend

  • All levels of leadership
  • First-time or inexperienced leaders
  • Sales, Client Services, Finance, IT/Technology, and Operations teams
  • HR directors or teams
  • High-potentials
  • Those who struggle to be assertive
  • Anyone who wants to improve their communication skills, resolve conflicts quickly and respectfully, and expand their influence
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Talk with a client advisor to bring professional development to your team or organization.

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