Rise & Shine 2.0: Leading in a Virtual World

In a post-COVID-19 world, significant change is taking place in how employees operate with each other, as well as with clients, customers, and vendors. Now that companies are shifting past their immediate response to the crisis, we’ve entered into a temporary “new normal.”

The Springfield Chamber of Commerce is pleased to present Mark Altman, a communications and leadership expert who works with some of the nation’s top brands. Mark will be presenting a keynote on Remote Leadership & Virtual Engagement customized to small business owners, all levels of leadership, and HR professionals by addressing how to:

· Appeal to employees of different generations
· Measure performance
· Ask the right questions to gauge employee engagement and satisfaction
· Set and manage expectations
· Recognize red flags relating to productivity and engagement
· Facilitate habit replacement and behavior change