Customer For Life, Part 4: Read, Interpret, Clarify, and Demonstrate Body Language

With information available at their fingertips, customers expect to get what they want, when they want it. Our four-part Customer for Life training provides the skills, tools, and knowledge to identify, understand, and thrive in the accelerating pace of change and transformation. Allow your frontline associates to effectively influence, engage, connect with, and form new and strengthen existing relationships with customers and contractors. Attendees will solve the very problems they experience daily and learn strategies through simulation and role plays so they can immediately apply these skills in their day-to-day activities. Attendees will utilize consultative skills to influence thoughts, feelings, and actions by learning how to:

Read, Interpret, Clarify, and Demonstrate Body Language

Sales and service professionals need to know how to read, interpret, and respond to it. Learn how to interpret and communicate all types of body language that builds trust, invites collaboration, and makes customers feel comfortable to give you honest feedback, and/or work jointly on a project.

Register Now