Conflict Prevention: Leveraging Conversation to Prevent, Resolve, and Manage Conflict

This program is approved for 1.5 credits for both SHRM and HRC

Differences are inevitable. Divisive conflict is preventable. Conversations get stuck. Humans desire lasting relationships that deepen when we engage our differences. When people communicate constructively across our differences, we become more connected, more resilient, and better partners for crafting lasting solutions for any challenge.  

The hardest conversations are often the most important. Discover the formula to deal with conflict confidently and diplomatically, to enable both parties to improve poor communication, embrace different values and restore trust.