Fear is rarely discussed in the workplace and few want to admit that many challenges they face are driven by fear. As a result, effectiveness and efficiency are often hampered by employee and management inflexibility, cynicism, “us versus them” syndrome, resistance to change, misplaced priorities, and lack of recognition. Understand how to utilize the five [...]
Using Resiliency to Bounce Forward With information available at their fingertips, customer expectations are to get what they want, when they want it. Few organizations aren’t passing those expectations down to their teams causing employees to feel pressured, overwhelmed and ill-prepared. In this interactive program, identify and understand critical aspects of emotional, multi-generational, and conversational [...]
It's You They 'Buy' – How to Differentiate Yourself Are you looking to stand out from your competition and increase your sphere of influence? Make an enduring and inspiring impression with clients and when you network? How to Differentiate Yourself is an interactive workshop where participants identify their assets, characteristics, strengths, and skills as [...]
Emotional Intelligence (EQ) is the ability to accurately tune into and regulate your own emotions, thoughts, and values. Developing higher levels of “Emotional Intelligence” has been proven to be the single most powerful thing you can do to advance your career, influence relationships, and get people to trust and believe in you and your vision. [...]
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