With over two decades of experience, Mark has supported a diverse group of professionals across various industries. His clients value his versatility and recognize him as a sounding board, thought leader and intuitive listener. His methodology uncovers the root cause of behaviors. To decipher what is really going on with people, he helps clients focus on the why instead of the what. By deconstructing behaviors and building emotional intelligence, he engages you to understand the intentions, motivations, and plans of others. Our process will analyze the gap between where your organization is, where you want it to be, and how to achieve your goals and objectives. Our four-step I.D.E.A. process focuses on business goals and performance outcomes through coaching clients to excel at conversational, emotional, and multi-generational intelligence. Along the way, you will define and articulate expectations to make sure we are meeting your needs.