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September 2020

Conflict Prevention: Leveraging Conversation to Prevent, Resolve, and Manage Conflict

September 10, 2020 @ 12:00 pm - 1:30 pm
Interactive Webinar

This program is approved for 1.5 credits for both SHRM and HRC Differences are inevitable. Divisive conflict is preventable. Conversations get stuck. Humans desire lasting relationships that deepen when we engage our differences. When people communicate constructively across our differences, we become more connected, more resilient, and better partners for crafting lasting solutions for any challenge.   The hardest conversations are often the most important. Discover the formula to deal with conflict confidently and diplomatically, to enable both parties to improve…

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Using Reciprocity to Generate Revenue

September 16, 2020 @ 9:00 am - 9:30 am
Interactive Webinar

Learn how to expand your business without cold calling or solely relying on networking. Learn how to utilize reciprocity for referral partnerships through the GIFT economy. Finally, follow a simple template to ask favors from your referral network and how to train people who will be indirectly selling for you. Skills Practiced: · Collaboration · Influence and Persuasion · Critical thinking · Relationship building Outcomes: · Generate leads and create warm calls · Identify expectations around asking and receiving favors…

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Decision Making

September 30, 2020 @ 9:00 am - 9:30 pm
Interactive Webinar

Turn your intermediate decision maker into an “inside salesperson.”  Know how to get your “inside salesperson” committed to your cause before he or she goes in front of the committee for you. Find out how to recruit your “inside Salesperson” and neutralize those people that may have concerns or favor a competitor’s services over yours. Understand how to get commitments from the different types of buyers you’re prospecting.    Outcomes:  ·        Gain access to those influencing the decision makers  ·        Understand what motivates…

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November 2020

Rise & Shine 2.0: Leading in a Virtual World

November 10, 2020 @ 8:00 am - 9:00 am
Interactive Webinar

In a post-COVID-19 world, significant change is taking place in how employees operate with each other, as well as with clients, customers, and vendors. Now that companies are shifting past their immediate response to the crisis, we’ve entered into a temporary “new normal.” The Springfield Chamber of Commerce is pleased to present Mark Altman, a communications and leadership expert who works with some of the nation’s top brands. Mark will be presenting a keynote on Remote Leadership & Virtual Engagement…

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December 2020

Leading in a Hybrid World – Helping People Embrace Change

December 10, 2020 @ 9:30 am - 11:00 am
Interactive Webinar

In a post-COVID-19 world, significant change is taking place in how employees operate with each other, as well as with clients, customers, contractors, and vendors. Now that companies are shifting past their immediate response to the crisis, we’ve entered into a temporary “new normal.” As leaders adapt to managing some in-person and some remotely, they will need to call on the skill set of emotional intelligence and be more empathetic to people’s fears, anxiety, and changing circumstances. Developing higher levels…

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Seminar Series: Influence: How to Capture The Most Powerful Drug in the Business: Attention

December 15, 2020 @ 9:30 am - 10:30 am
Interactive Webinar

Want to be great at public speaking and presentations? Communicating publicly and confidently is intrinsic to the success of almost any role. Your inability to connect with a prospect during a sales pitch, persuade managers to buy into your vision, or engage an audience impacts how people perceive your credibility, knowledge, and competence. Engage people while capturing and maintaining their attention to make sure they remember you (for the right reasons!). – Drive the adoption of your ideas, products and…

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Leading in a Hybrid World

December 17, 2020 @ 10:00 am - 11:00 am

In a post-COVID-19 world, significant change is taking place in how employees operate with each other, with taxpayers, and vendors. Now that municipalities are shifting past their immediate response to the crisis, we’ve entered into a temporary “new normal.” The Bristol County Association is pleased to present Mark Altman, a communications and leadership expert who works with some of the nation’s top brands. Mark will be presenting a keynote on Hybrid Leadership & Virtual Engagement customized to Treasurer/Collectors, and municipal…

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March 2021

Seminar Series: Hybrid World – Helping People Embrace Change

March 10 @ 10:00 am - 11:00 am
Interactive Webinar

In a post-COVID-19 world, significant change is taking place in how employees operate with each other, as well as with clients, customers, contractors, and vendors. Now that companies are shifting past their immediate response to the crisis, we’ve entered into a temporary “new normal.” As leaders adapt to managing some in-person and some remotely, they will need to call on the skill set of emotional intelligence and be more empathetic to people’s fears, anxiety, and changing circumstances. Developing higher levels…

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