MindsetGo the Power of Apology June 28 Segment 4

An apology removes shame from the receiver of the apology and puts it on the maker of the apology. 5 Motives to apologize: 1. Decrease the suffering of others 2. Restore the relationship 3. Restore pride 4. Relieve Guilt 5. Avoid punishment The four ingredients of an effective apology: 1. Acknowledgment: Clear confession, accept responsibility, show understanding of the impact of the wrongdoing: this removes the burden from the receiver of the apology of [...]

By |2019-07-03T02:25:15-04:00July 3rd, 2019|Categories: Podcasts|Comments Off on MindsetGo the Power of Apology June 28 Segment 4

The Power of Apology Segment 3 June 27, 2019

An apology removes shame from the receiver of the apology and puts it on the maker of the apology. 5 Motives to apologize: 1. Decrease the suffering of others 2. Restore the relationship 3. Restore pride 4. Relieve Guilt 5. Avoid punishment The four ingredients of an effective apology: 1. Acknowledgment: Clear confession, accept responsibility, show understanding of the impact of the wrongdoing: this removes the burden from the receiver of the apology of [...]

By |2019-07-03T02:24:14-04:00July 3rd, 2019|Categories: Podcasts|Comments Off on The Power of Apology Segment 3 June 27, 2019

Train your employees to offer a sincere apology June 28, 2019

An apology removes shame from the receiver of the apology and puts it on the maker of the apology. 5 Motives to apologize: 1. Decrease the suffering of others 2. Restore relationship 3. Restore pride 4. Relieve guilt 5. Avoid punishment The four ingredients of an effective apology: 1. ACKNOWLEDGEMENT: Clear confession, accept responsibility, show understanding of the impact of the wrongdoing: this removes the burden from the receiver of the apology of wondering [...]

By |2019-07-03T02:22:56-04:00July 3rd, 2019|Categories: Podcasts|Comments Off on Train your employees to offer a sincere apology June 28, 2019

The Power of Apology MindsetGo Radio Show Segment 1 June 27

An apology removes shame from the receiver of the apology and puts it on the maker of the apology. 5 Motives to apologize: 1. Decrease the suffering of others 2. Restore the relationship 3. Restore pride 4. Relieve guilt 5. Avoid punishment The four ingredients of an effective apology: 1. Acknowledgment: Clear confession, accept responsibility, show understanding of the impact of the wrongdoing: this removes the burden from the receiver of the apology of [...]

By |2019-07-03T02:21:08-04:00July 3rd, 2019|Categories: Podcasts|Comments Off on The Power of Apology MindsetGo Radio Show Segment 1 June 27