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Loyalty isn’t deserved, it needs to be earned.

How to overcome a prospect’s guilt regarding staying with an existing service provider. If a prospect truly believes your service is better and would prefer working with you, then it would be a no-brainer for them to move forward...right? The problem is, even when people know the right decision to make, they often feel conflicted by being disloyal to their current provider. The following approach can help you overcome that obstacle. Be empathetic. This is [...]

By |2020-08-03T16:40:52-04:00July 31st, 2020|Categories: Blog|Tags: , , , |Comments Off on Loyalty isn’t deserved, it needs to be earned.

​​Do Sales Assessments Really Help?

One of the most interesting challenges I face when training and coaching people is when I encounter two kinds of people. The first kind I refer to as a “Yeah But”. Yeah But’s are people who when learning something new are stubborn and resistant and default to a fixed mindset. The Yeah But’s proudly exclaim why these new techniques and methods wouldn’t work as opposed to why they would. You know the glass-half-empty type. The [...]

By |2020-05-29T13:56:15-04:00May 29th, 2020|Categories: Blog|Tags: , |Comments Off on ​​Do Sales Assessments Really Help?

May I be Excused, My Brain is Full

Think Better. Providing action-oriented training to help leaders create better outcomes for employees and businesses.Why Is Thinking So Hard?  What makes the job of the thinker such a difficult one? And why does it seem to have gotten harder lately?The answer to the first question is simple—ego. Ego is responsible for most of the difficulties we encounter. No one likes to be wrong—or at least we don’t want to be seen aiding the losing side (it’s widely believed that [...]

By |2020-05-24T21:39:33-04:00May 24th, 2020|Categories: Blog|Tags: , , |Comments Off on May I be Excused, My Brain is Full

Always, Never or Perhaps Something Different

As a leader who is managing multiple generations, personalities and workplace challenges, it can be easy to lose faith in your team. When people fail to meet our expectations regarding delegation, problem-solving, decision-making, or follow through you can start to develop a discouraged and impatient mindset. This often results in among other things, starting to do everything yourself. Here are three elements of self-awareness when you start feeling like you are experiencing disappointment or resistance.  Three [...]

By |2020-05-17T13:59:52-04:00May 17th, 2020|Categories: Blog|Tags: , , , |Comments Off on Always, Never or Perhaps Something Different

Beyond Engagement

With all the buzz about how to engage people virtually, here are three quick tips to get people locked in from the get-goMagic Wand – ask the audience a question that gets them thinking about a dream problem they experience and would love solved related to the webinar topic . Have them type in a short answer. This allows you to access what is on your audience’s mind and make your presentation as relevant as [...]

By |2020-05-08T00:37:08-04:00May 8th, 2020|Categories: Blog|Tags: , , , |Comments Off on Beyond Engagement

I Don’t Know

What is so hard about those three little words? Is it that we assume people will question our knowledge? Or our credibility? Maybe it is what those words tell us about ourselves that makes us so uncomfortable. The good news is that being able to say “I don’t know” speaks more to your ability to be self-aware and honest, rather than being an indictment of your self-worth. In sales, prospects want to deal with people [...]

By |2020-05-05T22:05:56-04:00May 5th, 2020|Categories: Blog|Tags: , , , |Comments Off on I Don’t Know

Make Rejection Comfortable

Remember that motto we were taught growing up... “Do unto others as you would have them do unto you.”? Well, for those of us who have been rejected at one time or another, which is all of us, you wouldn’t wish that feeling on your worst enemy. Rejection is painful on a number of fronts. Aside from how it makes us feel emotionally, it often can cause a downward spiral in our self-confidence and self-esteem [...]

By |2020-05-05T22:01:21-04:00May 5th, 2020|Categories: Blog|Tags: , , , |Comments Off on Make Rejection Comfortable

Empowering Kids to Adapt to Online Learning

Last week, I was in the kitchen doing dishes and was quietly watching my 13-year-old son staring at his computer screen during online learning. What a rare opportunity I thought! I can see if he participates, how he learns, and how his teachers engage their students.   While in earshot, I heard some class participation and noticed he was not particularly engaged. His teacher was doing her best to manage anxious and distracted students in [...]

By |2020-04-03T13:30:42-04:00April 3rd, 2020|Categories: Blog|Tags: , , , , |Comments Off on Empowering Kids to Adapt to Online Learning

Bouncing Forward

Pivot don’t panic. Just work from home. It all seems so easy, but this pandemic has made nothing easy. There are so many core competencies professionals need to be successful, but this crisis is proving that resiliency may be the most important for all levels of an organization. Most everyone is struggling to keep their eye on the ball as worries about family, friends, and colleagues are triggering emotions that many have never experienced. It’s [...]

By |2020-04-02T16:27:03-04:00April 2nd, 2020|Categories: Blog|Tags: , , , |Comments Off on Bouncing Forward

TunneySide of Sports: Developing a mindset

By Jim Tunney | March 14, 2020 After further review…In the world of sports, the word “mindset” is often used. What do coaches mean when they encourage their athletes to create a mindset for winning? The first step in creating a positive mindset is preparation. It has been often said, “failure to prepare is preparing to fail.” As kids in school, we often hated doing homework. Yet, as we grew older into our jobs, [...]

By |2020-04-03T15:55:54-04:00March 16th, 2020|Categories: Blog|Comments Off on TunneySide of Sports: Developing a mindset