Mark invested in learning our company culture first and he gave us ongoing tools that we now use throughout the sales process. Using anecdotes, painting pictures and creating visuals for the customer is making a big difference.
As a sales director in the hospitality industry, I was challenged with finding sales training for a team of fifteen account managers, many of which were very tenured and had done several sales training in the past. Previously, we had worked with large sales consultants such as Karass and Dale Carnegie, but I can say that training with Mark Altman of MindsetGo was far and away the most effective training our team has ever experienced. Mark worked with me every step of the way to customize the program and there were no “canned” training modules. Mark immersed himself in our products and had a firm grasp on our business and thus, was able to speak our language and make the sales training highly effective for our team. Everyone on our sales team was engaged and loved the fact that Mark’s training was interactive with lots of role playing and video feedback. The results were immediate, our prospecting efforts started yielding better response, we began closing more deals by being a resource for our clients and our account managers felt much more comfortable going out on client visits.